jsbet Privacy Policy — How We Protect Your Personal Data

1. Introduction

This Privacy Policy ("Policy") describes how jsbet ("jsbet," "we," "us," or "our"), the operator of the online gaming platform accessible at jsbet.cam, collects, processes, uses, stores, discloses, and protects the personal information of individuals ("Players," "Users," "you," or "your") who access or use the jsbet Platform.

jsbet is committed to safeguarding the privacy and personal data of all Filipino players on our platform in a manner consistent with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. Where applicable, we also observe international best practices for data protection.

By registering an account on the jsbet Platform or by continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read, understood, and agreed to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you should refrain from using the jsbet Platform and contact our support team to close your account.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, the data controller responsible for the personal information processed in connection with the jsbet Platform is the operator of jsbet.cam. As data controller, jsbet determines the purposes and means of processing your personal data and bears primary responsibility for ensuring that such processing is carried out in accordance with applicable law.

jsbet has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection legislation. Players may contact the DPO directly for privacy-related inquiries, requests, or complaints using the contact information provided in Section 14 of this Policy.

3. Personal Data We Collect

jsbet collects the following categories of personal data from players, to the extent necessary for the purposes described in this Policy:

3.1 Identity and Registration Data

• Full legal name as it appears on your government-issued Philippine identification;
• Date of birth (for age verification — you must be 21 years of age or older);
• Gender;
• Nationality and country of residence;
• Copies of government-issued identification documents (e.g., PhilSys National ID, passport, UMID, driver's license, Voter's ID) submitted during Know Your Customer (KYC) verification;
• Selfie photograph or facial biometric data collected as part of identity verification, where applicable.

3.2 Contact Data

• Philippine mobile number (used for OTP verification and account security);
• Email address;
• Residential or mailing address within the Philippines;
• City of residence (e.g., Manila, Cebu City, Davao City, Quezon City, Makati).

3.3 Financial and Payment Data

• GCash account details (mobile number associated with your GCash wallet);
• PayMaya account details, where used;
• Bank account details for players using BDO, BPI, Metrobank, or UnionBank for deposits or withdrawals;
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method references;
• Proof of payment method ownership documents submitted during KYC.

3.4 Gaming Activity Data

• Game history, including games played, wagers placed, outcomes, and winnings;
• Bonus and promotional activity, including claims and wagering progress;
• Platform session data, including login times, session durations, and pages visited;
• Responsible gaming tool usage, including deposit limits, loss limits, self-exclusion periods, and session reminders you have configured.

3.5 Technical and Device Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system, and browser type and version;
• Mobile device identifiers (IMEI, advertising ID) where applicable;
• Network information, including mobile carrier (e.g., Globe, Smart);
• Cookie identifiers and similar tracking technologies as described in Section 9.

3.6 Communications Data

• Records of your communications with jsbet customer support, including live chat transcripts, email correspondence, and call recordings where applicable;
• Feedback and survey responses;
• Marketing communication preferences and consent records.

4. How We Collect Your Personal Data

jsbet collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs as described in Section 9;
• Third-party sources: Identity verification and KYC data from accredited third-party identity verification service providers; fraud detection data from anti-fraud and risk management partners; payment processing data from GCash, PayMaya, and banking partners; and publicly available information used for due diligence purposes.

5. Purpose & Legal Basis for Processing

jsbet processes your personal data for the following purposes and on the following legal bases under the Data Privacy Act of 2012:

Purpose of Processing	Legal Basis
Account registration and identity verification (KYC)	Contractual necessity; Legal obligation
Processing deposits and withdrawals via GCash, PayMaya, and banks	Contractual necessity
Operating and maintaining your gaming account	Contractual necessity
Anti-money laundering (AML) and counter-terrorism financing (CTF) compliance	Legal obligation
Age verification (21+ requirement)	Legal obligation
Fraud prevention and platform security	Legitimate interest; Legal obligation
Responsible gaming monitoring and intervention	Legal obligation; Legitimate interest
Customer support and dispute resolution	Contractual necessity; Legitimate interest
Marketing communications (where you have opted in)	Consent
Platform analytics and service improvement	Legitimate interest
Compliance with regulatory reporting obligations	Legal obligation

6. Data Sharing and Disclosure

6.1 Service Providers and Processors

jsbet shares personal data with carefully selected third-party service providers who process data on our behalf and under our instructions, subject to binding data processing agreements that require them to protect your data in accordance with applicable law. These include identity verification and KYC service providers; payment processing partners (GCash, PayMaya, BDO, BPI, Metrobank, UnionBank); fraud detection and risk management platforms; cloud infrastructure and data storage providers; customer support platform providers; and marketing and analytics technology providers.

6.2 Legal and Regulatory Disclosure

jsbet may disclose your personal data to Philippine government authorities, regulatory bodies, law enforcement agencies, or courts where such disclosure is required by applicable law, court order, or in response to lawful requests from competent authorities in connection with the prevention, detection, or prosecution of crime, including money laundering, fraud, and underage gambling. jsbet will endeavor to notify you of any such disclosure unless prohibited by law from doing so.

6.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or substantially all of the assets of jsbet, your personal data may be transferred to the acquiring entity, subject to that entity's commitment to comply with the terms of this Privacy Policy or a substantially equivalent policy. jsbet will notify registered players of any such transfer through the email address or mobile number on file.

7. Data Retention

jsbet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to maintain your active account, and to comply with applicable legal, regulatory, and reporting obligations. Specifically:

• Active account data: Retained for the duration of your account's active status on the jsbet Platform;
• Post-closure retention: Following account closure, jsbet retains your identity, transaction, and gaming history records for a minimum period of five (5) years in compliance with Philippine anti-money laundering regulations and applicable gaming regulatory requirements;
• KYC documentation: Retained for five (5) years post-account closure or for the period mandated by applicable AML/CTF regulations, whichever is longer;
• Customer support records: Retained for three (3) years after the resolution of the relevant support interaction;
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter for compliance documentation purposes.

Upon the expiration of applicable retention periods, jsbet will securely delete or anonymize your personal data in a manner that prevents reconstruction or identification.

8. Security Measures

jsbet implements a comprehensive range of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and the jsbet Platform is encrypted using industry-standard 256-bit Transport Layer Security (TLS) protocols;
• Encryption at rest: Sensitive personal data and financial information stored on jsbet servers is encrypted at rest using AES-256 encryption;
• Access controls: Access to personal data is restricted on a strict need-to-know basis. jsbet staff who access player data are subject to confidentiality agreements and role-based access controls;
• Two-factor authentication: Account access is protected by OTP-based two-factor authentication via your registered Philippine mobile number;
• Penetration testing: The Platform undergoes regular third-party security assessments and penetration testing to identify and remediate vulnerabilities;
• Incident response: jsbet maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights, we will notify you and the National Privacy Commission in accordance with the timelines prescribed by the Data Privacy Act and NPC regulations.

9. Cookies and Tracking Technologies

9.1 What Are Cookies

Cookies are small text files placed on your device when you access the jsbet Platform. They help us recognize your browser, maintain your session, remember your preferences, and analyze how our Platform is used. In addition to cookies, jsbet may use web beacons, pixel tags, and similar tracking technologies for the purposes described below.

9.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of these without affecting Platform functionality.
• Functional Cookies: Remember your preferences such as language settings and display options to personalize your experience on return visits.
• Analytics Cookies: Collect aggregated, anonymized data about how players navigate the Platform, which games are most popular, and where technical issues occur. This data helps us improve Platform performance and user experience.
• Marketing Cookies: Used only where you have provided explicit consent, to deliver relevant promotional content and measure the effectiveness of our marketing campaigns.

9.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking strictly necessary cookies will impair the functionality of the jsbet Platform. Detailed instructions for managing cookies are available in the help documentation of your specific browser.

10. Your Privacy Rights Under Philippine Law

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to the personal data jsbet holds about you. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. jsbet will respond to verified requests within thirty (30) calendar days.

Please note that certain rights may be limited by jsbet's legal and regulatory obligations. For example, jsbet cannot erase transaction records that it is legally required to retain under AML and gaming regulations for the prescribed retention period.

11. Protection of Minors

The jsbet Platform is strictly restricted to individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. jsbet does not knowingly collect or process personal data of individuals under the age of 21. Age verification is conducted as part of the KYC process for all registered players.

If jsbet discovers that personal data has been collected from a person under the age of 21, jsbet will immediately suspend the associated account, delete all personal data collected from that individual to the extent permitted by law, and return any deposited funds. Parents and legal guardians are encouraged to implement parental control measures on devices accessible to minors to prevent access to online gambling platforms.

12. Cross-Border Data Transfers

Some of jsbet's third-party service providers — including cloud infrastructure, identity verification, and fraud detection partners — may process or store personal data outside of the Philippines. Where cross-border data transfers occur, jsbet ensures that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and NPC guidelines, including contractual data transfer clauses requiring recipient organizations to apply data protection standards equivalent to those required under Philippine law. jsbet will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate safeguards.

13. Changes to This Privacy Policy

jsbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or Platform features. Where changes are material, jsbet will notify registered players via the email address or mobile number on file not less than seven (7) days before the updated Policy takes effect. Non-material changes may take effect immediately upon publication on the Platform. The current version number and effective date are always displayed at the top of this page. Continued use of the jsbet Platform after the effective date of any amendment constitutes acceptance of the revised Policy.

14. Contact, Requests & Complaints

For any questions, concerns, data subject rights requests, or complaints relating to this Privacy Policy or jsbet's data processing practices, please contact our Data Protection Officer through the following channels:

• In-Platform Live Chat: Access your jsbet account and initiate a live chat session — available 24/7 with responses in English and Tagalog. This is the fastest channel for privacy inquiries.
• Email: Send your privacy-related request or complaint to [email protected] with the subject line "Privacy Request" or "Data Protection." We aim to acknowledge receipt within 24 hours and resolve requests within 30 calendar days.

If you believe that jsbet has not adequately addressed your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC), the independent government body responsible for enforcing the Data Privacy Act of 2012. The NPC may be contacted through its official website and public-facing channels.